Effective Date: March 27, 2026

MindVibe London Somatic Therapy (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data with care, confidentiality, and transparency. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Name, email address, phone number, and other contact details provided through enquiry or booking forms

• Health Information: Any information you voluntarily share relating to your wellbeing, therapy goals, or personal experiences

• Session Information: Notes and records from therapy sessions (where applicable and handled confidentially)

• Technical Data: IP address, browser type, and website usage data collected via cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Respond to enquiries and manage appointments

• Provide somatic therapy services and ongoing support

• Maintain confidential records for professional practice

• Improve our website and services

• Comply with legal and regulatory obligations

We will never sell, rent, or share your personal data for marketing purposes.

3. Legal Basis for Processing (GDPR)

Under the UK GDPR, we rely on the following lawful bases:

• Consent: When you provide information through forms or agree to receive communications

• Contract: To deliver therapy services you have requested

• Legal Obligation: To comply with applicable laws and professional requirements

• Legitimate Interests: To improve our services and maintain business operations

4. Confidentiality and Health Data

As a therapy practice, we treat your personal and health information with strict confidentiality. Sensitive information is only collected when necessary and is stored securely. We adhere to professional ethical standards in handling all client data.

5. Data Sharing

We may share your data only when necessary:

• With secure service providers (e.g., booking systems, website hosting)

• When required by law or safeguarding obligations

• With your explicit consent

All third parties are required to protect your data in line with GDPR standards.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system is completely secure, and we encourage you to take care when sharing information online.

7. Data Retention

We retain personal and therapy-related information only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal or professional obligations.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data (where applicable)

• Withdraw consent at any time

• Restrict or object to processing

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

9. Cookies and Website Use

Our website may use cookies to improve your browsing experience and collect anonymised analytics data. You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

MindVibe London Somatic Therapy
Phone: 020 3889 4688‬